1. What is Interlibrary Loan?

Interlibrary Loan is a service that provides access to materials not owned by the David O'McKay Library. Through agreements, participating libraries share their collections with us. Currently costs for Interlibrary Loans are covered by the library.

2. Who is elgible to use Interlibrary Loan?

All of BYU Idaho faculty, administrators, staff, students, visiting scholars, off campus patrons, and some commercial businesses are eligible to request material through Interlibrary Loan.

3. What types of material can I request?

You can request an article, book, book chapter, report, thesis, standards document and a conference paper from libraries who participate with us on ILL. BYU-Provo provides us with materials that they have.

4. What is the first step I need to take in ordering and item?

First of all, you need to see if BYU-Idaho has the item you need. We prefer having you check it out from our library if we own it. If pages are missing, it is at the bindery or not on the shelf, please indicate that in the notes section as you order the item from Interlibrary Loan.

5. How do I make an Interlibrary Loan (ILL) Request?

Go to http://www.lib.byu.edu/byline/index2.cgi?redirect=ill.html. Then click on the quick link Interlibrary Loan which will bring up the Illiad System. If you are a first time user click on register as a new user and fill in the blanks. If you have any problems with this process call the Interlibrary Loan Office at 2357. When you are asked for an email address be sure to put the one that you check frequently because that is how we let you know the item you ordered has arrived. If your email address changes be sure to update it on Illiad. Please keep the information on Illiad current. Update all changes such as address change, phone number change, name change, etc.
The next time you order an item you go in as a registered user.

6. How can I check on the status of my request?

Contact us at the Interlibrary Loan Office McKay 164, call at 2357, or by email ill@byui.edu.

7. How long will it take for my request to arrive?

Loans: Most items take an average of 10 days to arrive. Items that have to be requested from other states can take longer.
Articles: Articles from BYU-Provo take an average of 4 days. Articles from other libraries can take 10 days or longer.

8. What if I need a Renewal?

At this time our policy is no renewals.

9. What if the item is overdue?

You are responsible for the return of the material by the due date. To remain in good standing with the lending library they expect the book back on the due date that they set. So please help us remain in good standing by returning the item on the date it is due.

10. How will my articles/book be delivered?

Loans: You will be notified by email when items arrive. To receive an e-mail notification, be sure your current e-mail is on your Illiad registration record. Pick up your items from the Interlibrary Loan Office, McKay 164 between 8:00 a.m. and 5:00 p.m. After 5:00 p.m. check at the Circulation Desk in the East Wing by the Interlibrary Loan Office to pick up your items.

Article Requests: Pick up articles from the Interlibrary Loan Office as described above.

11. What is document delivery?

This is a service provided for the faculty and administrators at BYU-Idaho. When an item arrives for you at Interlibrary Loan you are sent an email so that if you are passing by the Interlibrary Loan Office in McKay 164 you can pick it up. Otherwise we deliver it to your mail box on campus. When you are returning an item and need to have it picked up please leave it in your mail box and notify us by phone 2357 or email (ill@byui.edu) that it needs to be picked up.
This service is also provided for the faculty and adminstrators if they need to have an item from the McKay Library delivered. Please call our office 2357 (not the circulation desk) if you need to have something delivered. For videos call Media Services at 2356.